Web Design Mistakes Damage User Engagement
· Время на чтение: 12мин · - · Опубликовано · ОбновленоMistakes in web design, some of which can be ignored if you have other questions to consider. Another mistake is one that leads to a drastic drop in the conversion rate, actively preventing visitors from using the site and returning to it.
In this article, I will talk about the mistakes that are made when developing and promoting a site, and what you can do to fix them.
The content of the article:
- Confusing site navigation
- Unclear or missing call to action on website
- You can't put style and creativity above content.
- 5 Web Design Mistakes That Lead to Business Disaster
- 1. Responsive web design mistakes
- 2. Mistakes in using confusing metaphors
- 3. Mistakes of ignoring written content
- 4. Don't create a creative maze
- 5. Don't lure the user too actively
- FAQ
Confusing site navigation is the first sign of a web design error.
People don't visit the site to admire its amazing design. People visit websites to achieve a goal, and they want the search to take as little time as possible. Therefore, their journey through the site from the moment they first open the web page to reaching the goal should be short and user-friendly.
Ideally, site visitors should not spend a second thinking about how they should do what they have done - their actions on the site should be intuitive. When it doesn't and visitors are confused, expect high bounce rates.
Why is this happening?
Of course, no one makes site navigation intentionally confusing. This is because the web designer has spent dozens of hours working on the site and knows every detail of its layout and navigation by heart. They move between and within pages with great engagement and little objectivity.
What might seem like a matter of course to a web designer can be a stumbling block for a novice visitor who hasn't seen the site before.
How to fix?
We need a fresh look at website design and UX. Ask random people to try out the site, perhaps friends or colleagues. Find out their impressions. Were they able to find what they wanted? Was navigation easy and clear? How many clicks did it take them to get to their destination?
Do this at scale with dedicated platforms that allow you to hire random people to test your UI.
Unclear or missing call to action on website
Again, people don't visit the site because it's awesome. They are looking to satisfy their need. This means that the design should not only look good (although this helps), but it should also clearly show visitors what actions they need to take to find the information they need on the site.
If you want people to buy a product, sign up for a newsletter, or leave their contact details. In this case, include a clear call to action. If the CTA is vague or non-existent, the likelihood that website visitors will convert drops dramatically.
Why is this happening?
The CTA needs to stand out! Some web designers might find a bright, bold CTA button to stand out like a sore thumb. This can lead to a lower CTA. Design it in such a way that it fits easily on the web page and visually gets lost in the process.
How to fix?
View all CTAs on the site. Do they have a clear message? Do they attract attention? Are they getting the results you want?
Do not put style and creativity above the main content
Interesting design choices... well, interesting, but do they serve any purpose? Adding design elements because they are cool. This will lead to confusion among visitors because they are not used to them.
Why is this happening?
Sometimes web designers can get carried away with design choices that feel exciting and original. It may be true, but many aspects of web design are standardized for a reason—prominence. If you stray too far from the expected UX, your site will be too original and therefore incomprehensible - and its use will suffer.
How to fix it?
Start with the site's content and functionality, and only add to it after you've made sure all the elements work together. You can then tweak or add new design elements to the page without straying too far from its purpose.
When it comes to website design, it can be difficult to describe how to get it right. The next thing is knowing what not to do wrong. Avoid the three web mistakes listed above and you'll be well on your way to engaging users on your site.
Common Web Design Mistakes - Leading to Business Disaster
The Internet world is like a living, shape-shifting organism that never stops evolving. User behavior and fashion trends are not eternal, and in this evolution, the right approach can quickly become wrong.
See how many sites have been updated in recent years with new design features such as parallax scrolling and the spread of mobile browsing.
But it also influences many web design failures, errors that prevent clients from connecting with a brand. We know that an attractive website is important, but you can't justify countless bugs, weak content, or bad navigation.
A website is the cornerstone of your reputation with readers, clients, and investors, so it needs to be clean and functional. It's an impression of products and services, but that doesn't mean you shouldn't care about the design of your products as well.
The goal is to show readers and clients that you care about them, so the main design goal should be to meet their expectations and needs, no matter what structure you use.
WordPress users may think they can manage everything on their own, but theme choice matters a lot.
If you want to develop a productive marketing strategy, you must focus on the audience. Since the human eye distinguishes shapes and images down to words and their meanings, colors, images and fonts are your storytelling tools.
There is a lot of advice on the internet on how to make your design beautiful and user friendly, but few talk about the pitfalls along the way. Errors in the design of the site play a serious role in its subsequent operation.
1. Responsive web design
The pace of our lives is rapidly increasing. Confused in the mess of numerous daily duties, people are always and everywhere looking. As a result, more than 50% potential customers are browsing the site from their tablets and smartphones.
This means you can't focus on the desktop layout - if users need to swipe or zoom so they can view all the content, they will leave the site without thinking about implementing a responsive web design site.
The site should work equally well on desktop and mobile devices. Even though Google has started penalizing non-responsive sites in mobile search, more than 80% sites in the world still don't use this design. If you are among them, it's time to correct this mistake.
2. Use of confusing metaphors
Design is not just pictures. Search engines are here primarily for information, and the visuals should turn that information into a compelling story.
The mistake people make is using confusing metaphors on the front page. People need to understand the business and who you are when they come to your site.
If you are selling umbrellas, you need to incorporate them into the design. You are not in the film industry, in the business world, customers are not ready for a guessing game - they are here to find and buy. As cool and fresh as metaphors look, understand that they are like a code that the client is asked to decipher.
I was talking about the fast pace of life, so you need to find another creative way to present your products in a simple way.
3. Mistakes of ignoring written content
Although we are more visual, this does not mean that written content is not important. Text and visuals should go hand in hand, especially since useful content is a factor in search engine ranking criteria. If the actual writing is an afterthought, all the money you spend on making the site stylish will go to waste.
Ignoring written content is a common web designer mistake, and you can add even more value to it by setting up a separate blog with WordPress.
I already mentioned in the introduction that the design of the product itself is equally important - it's impossible to put it into words here, so your images must be top-notch. Before you create an open source marketplace, make sure all of your products tell a compelling and understandable story.
Avoid using too many features as they have no value. Too many unnecessary features detract from the intended purpose of the product.
Don't skip the prototyping phase, as you will end up changing design elements after the product goes to market, but also don't think of design as a linear process - sometimes you'll have to step back from your steps, so don't get too attached.
Stay away from assumptions - do proper research, create a collaborative environment, and engage users in the process.
4. Don't create a creative maze
Creativity is important, but in metaphors we've seen how creativity can backfire. Your navigation is vulnerable. Hidden contacts, hidden menus and hidden buttons may look primitive, but they are not practical or convenient. The message should not be hard to reach. The home page should have clear links to FAQs, store hours, shipping details, directions, return policies, and more.
Product descriptions and blogs should also have their submenus in the sidebar, and the search bar is a must. You need to be creative to help customers easily browse and find the information they need. I know this is the third time I've said this, but your design must respect the user's time.
5. Don't lure the user too actively
Social media is an effective way to promote a brand in the digital world, but it can easily backfire, just like your creativity. Consider how many times you've been harassed on Facebook - you can evoke the same feeling in your customers. While your site needs social media icons, you can't place them in annoying pop-up dialogs or create multiple buttons at the top of the page. They are effective as long as they are unobtrusive and invisible.
Nothing irritates users more than the element of surprise. Maybe you think it's a good idea, but they don't expect pop-ups and automatic music and video playback. If they want to see or hear something, they will click on it. Adobe Flash is a way to scare because it's popular with hackers and no one wants to take the risk.
Don't look at the stars and don't fall into the well like the astrologer in the fable. With new design possibilities, beautiful images also harbor new bugs. You need to be able to respond to customer needs and maintaining open communication is essential.
A brand's story is only complete if the writing and design complement each other, and as long as the idea doesn't turn into an imaginative guessing game, be creative. Try not to annoy them.
FAQ
Q: What problems can confusing site navigation cause?
Confusing navigation can make it difficult for users to find the information they need, which can lead to loss of potential customers. It can also adversely affect the search engine optimization of the site, which leads to a drop in its position in search engines.
Q: How can I solve the problem of confusing navigation?
To solve the problem of confusing navigation, you need to make sure that the structure of the site is clear and logical. The site should be easy to find the main sections and subsections, as well as basic information. It is recommended to use intuitive names for sections and subsections, as well as create menus with navigation links to each page of the site.
Q: Why is a website call to action so important?
A: A call to action on a website is important because it helps grab the attention of users and put them on the right path. It can lead to an increase in conversion, i.e. the number of users who perform a desired action on the site, such as leaving contact information or purchasing products.
Q: What should be the call to action on the site?
A: The call to action on the site should be clear, concise and prominent. And also, contain a verb that directs the user to an action, for example, “buy”, “register”, “download”. Use bright colors to make your call to action stand out against the background of your website.
Why shouldn't style and creativity be more important than content?
The main content on the site is a key factor for user acquisition and search engine optimization. Style and creativity can be important, but if they grab users' attention so much that they can't find the basic information on the site, then it can alienate users and lead to loss of customers. In addition, search engines determine the relevancy of a site by its content, not by its design. Therefore, it is necessary to maintain a balance between style and content so that the design of the site does not distract users from the main information.
Q: What is responsive web design and why is it important for business?
A: Responsive web design is an approach to building websites that allows them to adapt to different devices and screen sizes. This is important for businesses because most use mobile devices to search for information on the Internet. If the site is not adapted for mobile devices, then it may not be displayed correctly and be inconvenient to use, which will lead to the loss of users and customers.
Q: What are site metaphors and why shouldn't they be used?
Metaphors on the site are symbols that are used to convey a specific meaning or idea. However, if the metaphors are too confusing or don't meet the user's expectations, then they can become an obstacle to understanding the content of the site. It is recommended to use clear and straightforward language to convey information on the site.
Q: Why is written content on a website so important?
A: Written content is the backbone of the information on the site, which contains keywords and phrases that help optimize the site for search engines. It also provides important information for users who are looking for specific information on the site. If the written content is not informative and does not meet the expectations of users, then this can lead to loss of customers and a deterioration in the site's ranking in search engines.
What is a creative maze and why shouldn't it be created on a website?
A creative maze is a web design mistake for a site that is too complex and confusing, making it difficult to navigate and find information on the site. This can alienate users and lead to loss of customers. It is recommended to create a simple and clear design that will facilitate the use of the site and help users quickly find the information they need.
Q: Why can fonts that are too small be a web design mistake?
Fonts that are too small on a website can be difficult to read and make it difficult to comprehend information. This can lead to eye strain and discourage users from using the site. It is recommended to use fonts that are easy to read and easy to understand information.
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